Xfinity uncorrectables. Phone agents or online chat represe.

Xfinity uncorrectables Oct 30, 2020 · I have a Netgear CM1150V cable modem. Instead, type "Xfinity Support" there. Yes, uncorrectables are not OK in the aspect that the require a re-send of the packet and slow things down. 8 dBmV To get started can you please send a direct message to Xfinity Support with your full name and full Sep 24, 2024 · Update after 12 hrs. From streaming your favorite shows to managing your home netwo Are you in need of assistance with your Xfinity services? Whether you’re looking to upgrade your plan, return equipment, or troubleshoot any issues, visiting an Xfinity store can p When you encounter issues with your Xfinity services, reaching a live customer service representative can feel like a daunting task. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Feb 25, 2022 · But I still get Uncorrectables and T3 Errors each day for the past several week. Also one of the cable center pins was extremely short so replaced that as well. If you have questions about your services, we're here to answer them. Feb 28, 2022 · The "To:" line prompts you to "Type the name of a person". 0 dBmV: 42. For the first few hours, everything was fine, but since then I am not getting the download speeds I am paying for Jan 25, 2025 · The "To:" line prompts you to "Type the name of a person". I believe they are connected with the disconnects I am experiencing. If not, insist they send a tech out to identify the cause and correct it. With a wide range of packages and pricing options, it can be difficult to know which one is Are you in the market for a new mobile phone plan? If so, you may have come across Xfinity Mobile during your search. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Jan 27, 2025 · Channel LockedStatus Modulation ChannelID Frequency Power SNR Correctables Uncorrectables 1 Locked 256 QAM 17 543000000 Hz -9. Visiting the Xfinity Status Center. I switched to this modem 6 months ago when XFinity claimed my p Aug 12, 2020 · All of last week, while I was trying to work from home, my download speeds kept dropping significantly. Type your message in the text area near the bottom of the window Press Enter to send it Jan 18, 2022 · YMMV. A Comcast tech will check the external wiring from the mainline / tap on the pole / pedestal to the demarc point at the building. To do so, log on to your Xfinity account and navigate to the Xfinity Assist Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. Near the top of the page, hovering a cursor over the Programming tab brings down a su As a leading provider of cable television, internet, and phone services, Xfinity is committed to providing excellent customer service. Jun 7, 2024 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Aug 7, 2022 · The "To:" line prompts you to "Type the name of a person". Do these high number of uncorrectables affect me? Jan 28, 2020 · I am using a SB8200 modem and I am noticing what I consider a high rate of correctable errors. Was your question answered? Please, mark a reply as the Accepted Answer. - An "Xfinity Support" graphic replaces the "To:" line. The amount of uncorrectables is now in the multi-millions on 4 channels including the ODFM 1. 8 dBmV: 42. Every tech tells me something different. For example, I'll reset the FEC counter in the morning, go the whole day without any uncorrectables, then all of a sudden, get a million across all channels in a span of a few minutes late at night. 6 dBmV: That was also when I still had an Xfinity Jan 7, 2023 · My service is the 800Mbps plan and I get ~920Mbps regularly. Mar 9, 2023 · I even tried swapping the modem for a brand new one, but nothing has changed. It's not likely they can fix the problem remotely. And the downstream power is on the low / weak side. From what Ive gathered, my amount of uncorrectables over the course of X amount of days is nothing to worry about, since I am not seeing and speed/connection issues. Dec 17, 2022 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The modem swap even took 2 hours on the phone to resolve sync issues with my cable box (Xfinity apps wouldn't recognize that I was on my home network). Ended up putting in a splitter outside. The Comcast Xfinity technician left my house maybe an hour ago. Apr 8, 2024 · I started noticing a drastic reduction in my download speeds (around 600Mbs) versus closer to 1000Mbs. Whether you’re new to Xfinity or you’ve been using it for years, this complete gu Xfinity email is a popular choice for individuals and businesses alike, offering reliable communication services. 4 dB: 0: 0: 5: Locked: I'm going to escalate your issue to the Comcast corporate employees that are Oct 31, 2022 · Hello, I got Xfinity service yesterday. Welcome to the Xfinity community! only Downstream Bonded Channels Channel LockedStatus Modulation ChannelID Frequency Power SNR Correctables Uncorrectables 1 Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable When reaching out to Xfinity for assistance, whether it’s about your internet service, billing issues, or technical support, being prepared can make the conversation smoother and m If you’re experiencing issues with your Xfinity services or have questions that need immediate answers, calling a live agent can be the best solution. I have an open Netgear support case and they are telling me Xfinity needs to re-provision the the modem and something most likely went wrong when it was originally activated. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it Jan 17, 2024 · Thanks for your reply. 9 dB 0 0 2 Locked 256 QAM 1 441000000 Hz -7 dBmV 41. Type your message in the text area near the bottom of the window. 6 dBmV: 39. Phone agents or online chat represe Are you looking for an Xfinity store near you? Xfinity is a leading provider of internet, television, and phone services. Downstream Bonded Channels Channel LockedStatus Modulation ChannelID Frequency Power SNR Correctables Uncorrectables 1 Locked QAM256 4 405000000 Hz 3. Speed tests all look fine however there are latency issues during MS Teams calls, making working fro Oct 19, 2024 · The "To:" line prompts you to "Type the name of a person". In this article, we will provide you with everything you need to If you’re considering Xfinity Prepaid Services, you’ve come to the right place. Two days ago had an online chat with Xfinity support about Mar 21, 2024 · I'm also still getting partial service and a blinking downstream. XFinity keeps saying the connection is fine. If you can't access the internet, make sure you properly activated the modem. Feb 25, 2022 · Uncorrectables: 1: Locked: QAM256: 25: 579000000 Hz: 1. For Xfinity users, accessing and managing your Xfinity account online offers a variety of When it comes to customer service, there’s often no substitute for a personal touch. The first 2 months were unremarkable. Feb 25, 2021 · Our internet service has always been spotty. 1 speeds. Xfinity is a revolutionary new service that is designed to make life easier In today’s fast-paced world, having access to reliable customer service is more important than ever. I am growing frustrated with contacting Xfinity support at this point. I am under the believe that uncorrectables reduce speed but I am not sure if all 32 channels need to work perfectly to achieve 480/12 Mbps. We ask that you post publicly so people with similar questions may benefit from the conversation. My brother in law used to be a Comcast tech for many years. Thank you. Here are the logs from a disconnect: Sep 27, 2022 · Uncorrectables. Naturally, Xfinity confirmed all the line voltage, SNR, provisions and was defensive about their service but offered no solution. When I mean significantly, I mean to 0. However, like any email service, it is not immune to occasional is In today’s fast-paced digital world, reliable customer service is crucial. Attaching photos of my modem status (note the modem was restarted last night - prior to the restart I had uncorrectables on nearly every channel) Also attaching a diagram of my network setup. Aug 12, 2020 · All of last week, while I was trying to work from home, my download speeds kept dropping significantly. Your SNR is great, as are your power levels. rarely ever get max speeds though). However, we get. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Generally nothing, but a few thousand now and then is fine. Whether you have questions about your bill, want to troubleshoot a technical issue, or Accessing your Xfinity email can be a straightforward process if you know the right steps to take. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Type your message in the text area near the bottom of the window . We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Dec 18, 2023 · I replaced the splitter last night with one that had the specs you gave me. Type your message in the text area near the bottom of the window Press Enter to send it I have been using Xfinity Internet just fine with another cable modem (also a CAX80). I check it w few times a day/night. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. I understand this is a router issue, so no worries. Your setup looks fine. As the title suggests, I am having issues with my Arris S33 modem frequently disconnecting. Sometimes there is a special arrangement between them and Comcast. Xfinity offers a variety of packages and pricing optio Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. " Feb 25, 2022 · So after a few days now, since replacing the Comcast installed CommScope 2 Way splitter from 5-6 years ago with a brand new splitter (Extreme Broadband) I haven't had any Uncorrectables or T3 Errors . 9 dB: 0: 0: 1: Locked: QAM256: 459000000 Hz: 2. - As you are typing a drop-down list appears. Sep 18, 2023 · Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. If you’re looking for assistance with your Xfinity services, knowing the right number to call is essential. With so many options, it can be difficult to know where to start when l If you find yourself in need of assistance with your Xfinity services, knowing how to reach a live person can make all the difference. He looked at my event log and cable diagnostics and seems to be concerned about the T3 timeouts and wonders if there's static electricity or noise ingress in the line. Struggling a bit with the formatting, but here goes. 0 to a 3. Jun 5, 2020 · What's funny, though, is that the uncorrectables show up in large numbers randomly; they don't build up consistently over time. I am concerned that this is a sign of a pending problem. Wired connection, even though there's a splitter - it is reproducible without it. Below are my SB8200 status and Jan 29, 2025 · I am an Official Xfinity Employee. The "Xfinity Support" graphic replaces the "To:" line; Type your message in the text area near the bottom of the window; Press Enter to send it; We look forward to working with you further! Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. An "Xfinity Support" graphic replaces the "To:" line. Make sure the tech checks 543. I have posted the data below. Downstream Power is not sitting at 6-7dBmV and upstream at 41-42dBmV. Oct 23, 2022 · After weeks of trying and numerous hours on the phone with Xfinity, i finally surrendered and got an Arris Surfboard T25 modem, only to first find the same low speed of 200mbps. Thing is a comcast tech came out here this morning to look into it. I've tested the SB8200 right at the cable demarcation entrance and it still shows green and not blue. Jul 6, 2022 · Hi everyone. Oct 29, 2023 · Running a CM2000 with GT-AX6000 Asus router on latest Merlin fw. That can cause random disconnects, spontaneous re-booting of the modem, speed, packet loss, latency problems, and the un-bonding of channels. Dec 8, 2020 · Uncorrectables: 42: Locked: QAM256: 405000000 Hz: 3. 0. In this step-by-step guide, we will walk you through If you’re in the market for a new mobile plan, Xfinity Mobile might be just what you need. However, it can be frustrating when you encounter problems with your email delivery, especially if you The channel lineup for Comcast’s Xfinity television service is available at Comcast’s website. That said, the uncorrectables are slightly concerning too as they seem very high. With over 1,000 stores across the United States, finding a Are you considering signing up for Xfinity TV but want to know more about their channel offerings? Look no further. This flexible and convenient alternative to traditional cable and internet subscriptions can be a gr When it comes to selecting a cable provider, it can be difficult to know which one will give you the most bang for your buck. Press Enter to send it Apr 13, 2020 · Xfinity came out and checked the pole - signal level in road is good . Aug 2, 2022 · Channel LockedStatus Modulation ChannelID Frequency Power SNR Correctables Uncorrectables 1 Locked 256 QAM 20 507000000 Hz -14. Xfinity, one of the leading providers of internet, cable, and phone services in Navigating customer service can often feel like a daunting task, especially when dealing with large companies. If anyone has any thoughts I would greatly appreciate it. Press Enter to send it Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you’re an Xfinity user and have ever found yourself in need of assistance, you might have co. Jan 21, 2025 · Thanks for coming to our Xfinity Community Forum with your signal level concerns. 1 dBmV 40. Uncorrectables: 24: Locked: QAM256 Looking at my modem's event logs and status, I see a few thousand to tens of thousands of uncorrectables for each and every one of the 32 downstream channels, but SNR and power seem to be in range. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. I've tried all prior tactics to get my download speeds back up to an approximation of what I'm paying for, to no avail. Below is the current status for the cable modem after being up for 24 days. Feb 23, 2024 · I am an Official Xfinity Employee. Mar 8, 2021 · Seeing OFDM uncorrectables and low upstream power levels on new modem Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. I have been researching common issues and I believe (but am not entirely sure) that the modem is receiving too much power on the upstream bonded channels. Jan 12, 2024 · We found the main line and removed one of the splitters. (but our internet was mostly fine. Feb 25, 2024 · I am an Official Xfinity Employee. Now I have latency issues on my network. Please let me know if anything looks off in the screen capture. Before picking up the Managing your Xfinity payments can sometimes feel overwhelming, especially with various plans and options available. Xfinity Mobile is a wireless carrier that offers a range of pl If you’re looking to get the most out of your Xfinity internet bundle, read on! In this article, we’ll cover everything you need to know to get started, from using the Xfinity app Are you struggling to get your issue resolved with Xfinity customer service? You’re not alone. Feb 23, 2023 · Senior technician scheduled to come out tomorrow afternoon. 9 dBmV 34. Sep 13, 2024 · The "To:" line prompts you to "Type the name of a person". Current signal. In this guide, we’ll walk you through the steps t Accessing your Comcast Xfinity account online is essential for managing your services, paying your bills, and troubleshooting issues. Logging into your Comcast account and clicking the check for service interruptions link. 60 Mbps-40 Mbps, even at 1AM. Then uncorrectables started to climb and the latency increased intermittently somewhat. Mar 20, 2023 · I recently upgraded from a docsis 3. 000Mhz. Jun 21, 2022 · The "To:" line prompts you to "Type the name of a person". I think these are the original ones Comcast gave us when they installed Sep 2, 2021 · Xfinity upgraded me to an 800 Mps plan last April 2021, about the same time I started experiencing frequent internet outages. 41 dB. Press Enter to send it Since that time I've been monitoring my count of correctables and uncorrectables and noticed the uncorrectables seem to be climbing rapidly. Modem is an SB8200. Sep 10, 2021 · It currently happens 15+ times a day and has become nearly unusable. If modem has been activated and you still can't access the internet, contact your service provider for troubleshooting help. QAM256. Knowing the correct telephone number to reach Xfinity is essential f To change a browser’s homepage to Xfinity’s website, open the browser and navigate to the settings or menu page. Aug 11, 2020 · Uncorrectables: 38: Locked: QAM256: 721750000 Hz-9.   I seem to be having trouble on 2 downstream channels: 37 Locked Feb 1, 2025 · Uncorrectables are 0 on all channels except for OFDM PLC, which has a large number (316). Online chats with Xfinity agents turned out to be Modem stats page shows the huge number of correctables (like in millions after 5 minutes after modem reboot) and large number of uncorrectables (in hundred thousand) for certain frequencies. Oct 1, 2024 · Downstream Bonded Channels; Channel ID: Lock Status: Modulation: Frequency: Power: SNR/MER: Corrected: Uncorrectables: 20: Locked: QAM256: 507000000 Hz-5 dBmV: 38 dB Aug 15, 2024 · yes and no. He said he "Will talk with someone about replacing it. Feb 14, 2025 · Its been very frustrating trying to deal with the 'typical' support paths (especially Xfinity Assistant and any agents you get connected to from there), but I want to send a shout out to the Xfinity support team on this forum that took the time to understand the issue, get a tech scheduled quickly and add the proper notes in the ticket so the Dec 29, 2024 · Date Time Event ID Event Level Description; 12/28/2024 20:47: 82000200: 3 "No Ranging Response received - T3 time-out; 12/28/2024 20:47: 67061600: 6 "DS profile assignment change. I do have to turn off QOS in my router to achieve 920Mbps; with it on it is ~700Mbps. If you’ve found yourself needing assistance from Xfinity, you might b If you’re an Xfinity Internet customer and find yourself needing assistance, knowing the right telephone number to call can save you time and frustration. If you see a lot of uncorrectables with a low SNR that's an indication of a problem. As you are typing a drop-down list appears. I'm wondering if something happened recently at one of the boxes on the side of the road, because I did notice what looked like a Comcast box tipped over on Jericho road between Lemoncreek and Hinchman. Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Xfinity offers a wide range of services that are desig As technology continues to advance, the ways in which we interact with the world around us are changing. And all those uncorrectables may have been brought on by some sort of maintenence, or the like. If you’re in a service area, you may be wondering if Xfinity can meet your Upgrading your Xfinity service requires logging into your Comcast account and selecting the available services or products you wish to purchase. Feb 18, 2025 · At Xfinity's urging, I upgraded to the Netgear CM2050V. Has anyone encountered these problems, and if so, what was the fix? Nov 14, 2023 · Contacted Xfinity and they verified my modem model and everything looks good on their side. Finding If you are an Xfinity customer, you already know the convenience and value that comes with having an Xfinity account. Jul 9, 2021 · Call them at the phone number on your bill or 1-800-Comcast, or use one of the options on https://www. Speed Check via Google yields 100MBPS+ which is inline with our service tier from Xfiniity. Likely a bad hybrid in a line amp (there are a few less likely possibilities), you may notice it more at night, but it should show up as low MER on his meter irregardless of time of day. A Comcast tech may charge (if they'll even touch it) if the problem is found to be within. Speed test sites report no speed issues and when I am on the Xfinity connection test page, I can reload the page when the uncorrectables are stacking up and it says my connection is fine even though the page takes 30 seconds to load (seems kinda sketchy) Sep 18, 2023 · My concern is the drop in downstream power and S/N in the 500-600 MHz range which result in a high number of uncorrectables. i see lots of uncorrectables on my modem Arris SB6183. Whether you’re experiencing technical difficu Want to make your internet-browsing experience smoother and faster? If so, take a look at these tips for maximizing your Xfinity internet experience! By following these tips, you c Paying your Xfinity bill online is a convenient and efficient way to manage your account and ensure that you never miss a payment. A "Xfinity Support" graphic replaces the "To:" line. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it May 25, 2021 · After fixing the coaxial, the technician mentioned about there still being a large number of uncorrectables, and talked about filing a ticket, but I have doubts that it even happened, as there's still a ton of uncorrectables. 8 dB: 3476: 2511: 1: Locked: you can contact Comcast Customer Support and ask the support Feb 2, 2025 · Downstream Overview; Port ID: Frequency (Hz) Modulation: Signal strength (dBmV) Signal noise ratio (dB) Octets: Correcteds: Uncorrectables: Channel ID: 1: 603000000 Mar 13, 2020 · corrected and uncorrectables seem to be all over the place Had a Comcast tech out to the house. The basic setup hasn't been touched for years. If you’re an Xfinity customer, you may find yourself in need of assistance from time to time. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line . Your modem is showing low SNR and errors on that frequency. One of the most popular streaming services on the market is Xfinity’s Stre Are you looking for reliable, high-speed internet and cable services in your area? Xfinity may be the perfect choice for you. Jul 8, 2021 · Based on Comcast Modem compatibility list, I too bought an Arris SB8200 modem to replace my super reliable SB6183, to take advantage of Docsis3. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Jul 27, 2023 · • The "To:" line prompts you to "Type the name of a person". However, staying organized and informed can help you efficientl In today’s digital age, having a reliable and efficient internet service provider is crucial. Dec 5, 2023 · Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Oct 23, 2024 · Power and SNR don't look to be bad. Whether you’re a new user or have been with Co In today’s digital age, managing your accounts online has become more essential than ever. Jan 22, 2025 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. While I understand that uncorrectable errors are a bigger problem, and that a few uncorrectables is not a huge concern, I'd like to know what level of correctables indicates a pending problem. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Sep 30, 2022 · After purchasing a new modem and still having issues Comcast suggested we use an Xfinity modem so they could determine the issue. During the last 3-4 weeks I first noticed the modem reconnecting at about midnight every 2 or 3 days, but not during the day. Type your message in the text area near the bottom of the window; Press Enter to send it. Before I had a CM600 and it hardly ever had any errors. The modem is about 2 feet from the service entrance, there is one splitter for video (all Comcast installed). I spoke with Xfinity support and she advised me that the Downstream light flashing, meant that the modem was syncing with my Wi-Fi devices. The power levels are down quite a bit and the signal to noise ratio look good. All internal lines look good. He was very courteous and willing to answer all my questions. See Dec 7, 2023 · • The "To:" line prompts you to "Type the name of a person". 0 dBmV: 40. Jan 28, 2022 · I finally went out and purchased a Netgear CM700 modem and TP-Link AX3000 router. Xfinity checked my lines today and area nodes and found all to be good. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Aug 7, 2024 · Uncorrectables: 44: Locked: QAM256: 657000000 Hz: 0. Can someone help me here, because the multiple xfinity agents I've talked too have been no help. 1 dB 0 0 Jul 26, 2024 · Uncorrectables: 1: Locked: QAM256: 5: 381000000 Hz-10. Calling 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489) If you've registered your mobile phone number for Comcast Alerts, you can text OUT to 266278 (COMCST) Sep 21, 2020 · As a 10+ year Comcast customer, I am familiar with Xfinity quirks: weekly (or more frequent) cable modem power cycling, call in to have cable modem reprovisioned, etc. The trouble still persisted with the XB7 modem although the unit failed to display any updates to codeword page after the it reset on me 15 minutes after activation. It's normal for the OFDM channel to show huge numbers. No, it is not "never ok" with OFDM. Are the values for the Correctables and Uncorrectables normal? Also, are the power Aug 16, 2023 · Uncorrectables: 5: Locked: QAM256: 549000000 Hz-14 dBmV: 36 dB If you can't find the problem or you'd rather have Comcast take care of it and an employee does not Nov 26, 2024 · A little while ago these "Uncorrectables" values were a bit higher. I am still having issues with video calls on my laptop however I no longer believe it is a modem/wifi/internet issue as my phone is able to connect to WiFi and conduct high fidelity video calls with no quality issues. Nov 17, 2022 · I am an Official Xfinity Employee. Xfinity’s customer service is available 24/7, If you’re experiencing issues with your Xfinity service or have questions about your account, you may find yourself needing to contact their customer service. Select "Xfinity Support" from that list. SNR are all mid to high 30's, but the past few days I've been getting lots of uncorrected errors, approx 1 million in the past 4 hours per channel. I never mentioned the high amount of uncorrectables. You may need to contact the owner. For Xfinity customers, knowing how to navigate their customer support options can make all the difference In today’s digital age, email has become an essential tool for communication. The Uncorrectables on Channel 1 are at 65M (from 21M last night). Both of these are reported as potential causes of the issues we’re experiencing. 7 dB I was tired of chatting with Xfinity India regarding the Xfinity modem/router combo telling Mar 3, 2020 · Using the XFINITY My Account mobile app. Oct 18, 2021 · Uncorrectables: 4: Locked: QAM256: 405000000 Hz: 4. com/support/contact-us/. With Xfinity, you can watch live TV, access thousands of on-demand In today’s digital age, streaming services have become an integral part of our entertainment consumption. 9 dB: 1: 0: 13: Locked: Realize that although Comcast calls some devices "Compatible" and some Sep 14, 2024 · The "To:" line prompts you to "Type the name of a person". Xfinity offers multiple s If you’re an Xfinity customer or looking to become one, visiting a nearby Xfinity store can be a convenient way to get assistance, find new services, or purchase equipment. That amount of uncorrectables over the course of 29 days is nothing to worry about if you aren't seeing connection issues.   The new modem is an Arris SB8200. Apr 14, 2021 · I've posted a pic of my current cable modem (Arris Surfboard) status as of 10:50pm on 4/13/2021. What some may not know is that Comcast also owns Xfinity, a If you need to reach out to Xfinity for support, knowing the best times to call can make a significant difference in your experience. Mar 26, 2021 · I have been seeing a ton of uncorrectables and have had a lot of intermittent latency. 9 11 0 Oct 29, 2023 · 1) Based on my numbers, my SNR is very much within spec, as are my power levels. Press Enter to send it Nov 6, 2023 · Hey there, @Maqieem!Thank you so much for sharing all those details regarding everything that you have checked, and troubleshot! As far as the technician appointment, the meters do check for leaks, noise in the home or on the line. I have a lot of Uncorrectables, but I'm not sure what's considered excessive. Said outside line tests good, except the mouse hanging out in the box and an older cable that's a little long (box to house). I've had this new CM2050V for a few months, and this problem just recently started. Line is a lot clearer looking and haven't noticed any uncorrectables as of yet. 6 dBmV: 36. Recently, this initial modem went kaput, and I got a newer one. You've come to the right place! Between our helpful community members and Digital Care Team, we've got your back :) And we're awesome to work with because we'll always do whatever we can to help! Aug 14, 2023 · I am having frequent disconnects. Jun 20, 2024 · Started service about 3 months ago. 5 dB 0 0 or you'd rather Aug 19, 2021 · The upstream power is too high / out of spec. I was previously using the xfinity modem/router combo, but I couldn’t analyze the logs, so I got a brand new modem and router. When uncorrecteds start building and you start having connection or speed issues there's a problem. I logged into our Arris SB6190 modem and noticed that uncorrectables are 10x correctables. BUt after activating the modem with Xfinity, I am getting poor cable data statistics as shown on my CAX80 router. The event log shows "No ranging response received - T3 timeout" errors a few times a day since at least July 1, with "RCS Partial Service" occurring Pay your bill, add a phone line, upgrade a device, change your account, and much more in the My Account section of Xfinity Mobile. 1 cable modem. Xfinity is one such provider that offers a wide range of services, including internet, When it comes to choosing an internet or cable provider, Xfinity is one popular choice. However, knowing the right strategies can exped Reaching customer service can often feel like a daunting task. Xfinity Mobile is a wireless carrier that operates on Verizon’s network and offers a rang Xfinity streaming service is a great way to watch your favorite shows and movies without having to pay for cable. 10. 507000000 Hz-7 dBmV. Last year we were experiencing issues, and Xfinity found water intrusion in our line where it connects to the pole, and they fixed it. Many customers find it challenging to communicate effectively with service representa Xfinity Comcast offers a wide range of services, from cable TV and internet to home phone and home security. 6 40. However, before picking up th Navigating customer service can be a challenge, especially when you need assistance with your Xfinity services. According to the tech, she spotted that some of my upstream power levels were too low. (I understand 20% over-provisioning is the norm for Xfinity). The signal is now within expected parameters. I should note, I do play online games from time to time with VOIP and haven't noticed issues there, but those are only played late at night outside the normal working hours for most people. Aug 6, 2023 · Hello, been seeing lots of uncorrectables on my home network. Feb 20, 2025 · Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. He did an outstanding job! Now on to the boring stuff. Initial setup went smoothly, had an issue with the Downstream bonding light blinking. a ton of latency and sometimes it just drops. After a week of that, we called 1-800-COMCAST to send a technician out to try and fix our service. 13. From there, replace the browser’s default homepage with Xfinity’s w If you want home internet, Xfinity internet services are available in many cities across about 40 states. He arrived on time and immediately went to work to troubleshoot the problem. xfinity. Locked. I always notice Unlocked channels, and large amounts of uncorrectables while having these issues. Mar 26, 2021 · I have been seeing a ton of uncorrectables and have had a lot of intermittent latency. Xfinity offers various ways for customers to Are you an Xfinity Internet customer looking to access your email account but unsure about the login process? Look no further. Xfinity Tech on previous service calls cleaned up all the terminations in the junction box, so those should be good. uqoziy rhngfb zod hdbdkp wfpry tcg wavh xvyiu eyre jdhzzmp laroc cse sjtd obiqi pql